unhappy client

I went to ABSA branch in Midrand boulders to apply for a new bank card as I lost my bank card however I waited for 2 hours before I could get the service that I required and my impression about Absa was that they are very efficient and effective bank but my experience today leaves much to desire. Then eventually the sales agent that was assisting me decided to give me a Gold card, and I'm on premier cheque account and when I asked apparently they don't have premier cards just imagine big bank Absa. This was so irritating and frustrating, and I'm still stucked with all.

Its Amos Matata ***