Unhappy ABSA Vehicle Finance Customer

I recently financed a car through ABSA and when I discovered issues with the car, I contacted ABSA to assist with getting the dealer to repair these issues I discovered on the car. The ABSA sales team literally didn’t put any effort into getting the dealer to repair even after I provided them with video evidence and documentation of the issues I was raising regarding the car, they just left me high and dry to deal with the westvaal barberton motor group by myself, claiming they already engaged the dealer twice and the case is long overdue, that time the case is two weeks and they saying a detailed inspection report that I got from Bosch car service it’s not detailed enough so the case should be closed. Here I am thinking because it’s the bank financing the car, I would get some proper assistance, I thought wrong. They will leave you high and dry when you need them the most

Very disappointed by the service received from their sales team that was engaging with the dealer, their energy towards my case gave me the impression that if it’s not their problem they don’t care about solving it and I’m just wasting my time . Very very very unhappy!