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Johan S

1 reviews | Active since Apr 2017

11 Apr 2017, 14:16

Unhappy ABSA House Insurance client.

<p>On the 21st and 22 February Newcastle had heavy rainstorms, peope were rowing in the street with small boats. My roof on my house started to leak and damaging some of my ceilings, ABSA refuce to repair my ceiling, they claim my roof was not maintained properly? I never missuse my insurance in the past and feel very unhappy with their service. It took them two and a half months to get to such lame excuse?</p> <p>Very unhappy ABSA client!</p>

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Replies (1)
Absa
Absa's reply12 Apr 2017, 08:18
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with an account number or ID number to enable me to log a formal complaint for you as the reference or claim number is for Absa insurance and I do not have excess to their systems. Kindly forward the required information via private message.

Regards

Claudette