AS
Ashlyn S
1 reviews | Active since Aug 2020
02 Oct 2020, 09:07
unhappy absa customer
I noted that a debit journal for amount R600.00 was deducted of my account and I had not given permission for this. I contacted Absa Branch they advised my account is in legal department I called *** and they cut the call on me. This is unacceptable. I need my R600.00 asap
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Absa's replyOfficial
05 Oct 2020, 13:40Dear Ashlyn
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply05 Oct 2020, 13:40
Official
Dear Ashlyn
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,