MT
Malesela T
1 reviews | Active since Oct 2015
02 Mar 2016, 09:20
Unhappy
I'm using a Gold Cheques account package and i was told the R98.00 fee covers everything. So how come I charged additional fees?<br> <br> ADMIN CHARGE CBP CAPITALISATION - R20.00<br> INTERNET BANKING FEE R13.40<br> MONTHLY ACC FEE CBP CAPITALISATION - R98.00(admin fee i know)<br> <br> Should I consider other banks because I was never happy with this bank?<br> <br> #UnhappyCustomer<br>
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Absa's replyOfficial
02 Mar 2016, 10:58Hello Marchy2015,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply02 Mar 2016, 10:58
Official
Hello Marchy2015,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Best regards,