PN
Portia N
1 reviews | Active since Sept 2016
04 Feb 2026, 12:14
Unhappy
I am not happy with the update on my credit card account. I have been trying my best to make payment and for the information to be update with the credit bureaus. Information updated with them on 31 January but still showing incorrect information. You used to provide me with the credit card statement, am no longer getting the statements.
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Absa's replyOfficial
04 Feb 2026, 15:54Dear Portia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa's reply04 Feb 2026, 15:54
Official
Dear Portia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe