IP
Israel P

1 reviews | Active since Oct 2015

01 Aug 2017, 10:38

Unfairly Blacklisted by ABSA Bank

<p>I have been traeted unfairly by ABSA Bank for the last three (3) years. In 2014 and 2015 I identified number of unauthorized debit orders on my savings account. I tried to cancel them so many times at the Waterfall Mall Branch. They failed to assist me, even now some are still debiting from the same account.</p> <p>In June 2016 I stopped using the account as ABSA was not willing to assist me. All my accounts were paid and are paid in full on monthly basis and I am aheead on my primiums. However ABSA kept on doing debit orders on my account and reflects negatively on my credit profile.</p> <p> </p> <p>I am being penalised or discredited by ABSA for no reasons. I went to Waterfall Branch and Main Branch in Rustenburg so many times, I dont get any assistance.</p> <p> </p> <p>Please advice and intervene on this matter</p>

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Replies (1)
Absa
Absa's reply01 Aug 2017, 15:24
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd