1 reviews | Active since Sept 2015
Unfairly Blacklisted
<p>I have been black listed by ABSA under dubious circumstances. On December 29 2014, someone opened a loan account using my ID number and a **** ID. I was informed via a phone call from ABSA around June 2015 or in earlier months than that saying I OWE them a lump sum of money of which I explained to them that I had never opened any sort of account with ABSA. I was requested to go to the police station and fill in an affidavit declaring that I knew nothing of the loan, of which I did. I submitted a copy my ID, the affidavit and a form they sent for me to fill in. Around June 2015 I sent all those documents to an ABSA employee by the name of Langa Phaliso (Langa Phaliso | Work leader | Application *****/ ***** Operations l Barclays Shared Services Africa Office: +27 11 ********** |Fax to ********** 545 Email: ********** Subsequent to that he sent me a Case Number with regards to this. Few months passed on I kept getting calls from Symmington & De Kok attorneys demanding that I make arrangements to make a payment to a loan I supposedly made at ABSA, I then sent them the case number given to me by ABSA and alerted Langa that I found it odd that I’m being called by the lawyers whereas ABSA had never updated me with the status of their internal investigation. </p> <p> </p> <p>I have since found out that ABSA never carried any internal investigation and that Langa sent to me a case number, but only recorded my complaint as a compliment. I remain blacklisted through their negligence and lack of compassion for the service that they provide. </p> <p> </p> <p>I would love for ABSA to have never had put me in this predicament, which is a great inconvenience. This tarnishes my name professionally as my name has been tinted badly with this saga. Even looking for Career growth is limited because it is difficult for companies to absorb an individual with bad credit. Even where I work this poses a bad image of me. Above all, my credit is bad and it is not of my own doing as I am currently unable to attain any financial assistance anywhere.</p> <p>I have been seeking help from ABSA to no avail. I would appreciate constructive assistance on this matter.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
I have been trying to get this resolved to no success as i am talking to you im am in need of Financing but cannot get helped anywhere. is there an email where i can send more details regarding this ?
I have been trying to get this resolved to no success as i am talking to you im am in need of Financing but cannot get helped anywhere. is there an email where i can send more details regarding this ?
How long does it take for you to furnish the feedback ?
How long does it take for you to furnish the feedback ?
Dear Customer
Thank you for bringing this matter to our attention. Daphne was attending to this matter. Her email is *** for further update
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Daphne was attending to this matter. Her email is *** for further update
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
What would be my reference when i Contact her . I hope i wont have to restart explaining again .
What would be my reference when i Contact her . I hope i wont have to restart explaining again .
Dear Customer
The reference number is ***
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
The reference number is ***
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Vanessa , i Sent the email on the 6th of January and have gotten no response from Daphne.
This is beyond me .
Vanessa , i Sent the email on the 6th of January and have gotten no response from Daphne.
This is beyond me .
