SM
SIFISO M

1 reviews | Active since Mar 2017

22 Mar 2017, 17:58

Unfair treatment by ABSA Square Nelspruit

<p>17 March 2017 <br /> -Account ***<br /> -My account was block by ABSA, they have not informed me when they block my account. <br /> -I only found out when I want to purchase with my card and is decline on the POS.<br /> -I went to ABSA square at Nelspruit Mpumalanga, they told me that they are suspecting ***** on my account.<br /> -I must bring my ID and card-<br /> -Brought my ID and Card-<br /> -They then tell me I must bring my ID, card and retrenchment letter.<br /> -Because I have R35 000 in my account and want to know were I got the money.<br /> -Brought the retrenchment letter, proof of payment but still my account is locked.<br /> -My employer paid my R51K into my FNB account. <br /> -I transfer R51 in Jan into ABSA and back to FNB to keep my ABSA account active.<br /> -In Feb in transfer R35K and ABSA refuse to give me money.</p>

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Replies (1)
Absa
Absa's reply23 Mar 2017, 11:20
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd