Unfair treatment and loss of a lot of money

I was ****med in December and all my daughter’s money was cleared in the account. I had 3 different apps for different banks and the perpetrators were able to see how I normally transact and the moved money from one account to the other. I then called all 3 banks reporting the ***** and to my surprise absa refused to reimburse me for my loss and they indicated that it was negligence and I failed to report the incident on time.

It’s funny coz the othe 2 banks reimbursed me what was in my account before the incident but Absa come with long stories yet I trusted them with my money. I am so lived and I have 2 accounts with them including the business and I want to close both and take them to Nedbank. I feel they were suppose to follow up with the other banks coz clearly they didn’t want to pay me as to what they paid me for. Their invistigation took the whole year and guess what to this day my daughter’s account is on hold and went to the branch and they failed to provide me with reasons as to why it’s on hold .

I was notified that they work with the ombudsman and I want to continue spreading the word. Our monies are not safe with ABSA bank and their invigilators are useless coz they will take forever and you need to call them all the time and follow up. If the other 2 banks paid back what was in there prior to the incident why can absa fail to do that. They ****med me my children’s money and please stay away.