UNFAIR TREATMENT AND BAD SERVICE

<p>Good day,</p> <p> </p> <p>I have a loan with absa bank, and the debit order goes off every 1st of the month as per our arrangement. Every month I recieve telephone calls from the absa bank call center saying I have arrears on my account , because according to their system they have the 25th of month as their debit date. I have been to absa bank several times to recify this but to no avail, no my account is on arrears as a result of their mistake, to make matters worse they dont have any records on their system stating that my debit order must run on the 1st of the month, but everytime I go to any absa branch they say they've corrected the mistake. This is unacceptable as I'm currently not working, please help and advise.</p> <p> </p> <p>Thank you.</p> <p> </p> <p>Regards,</p> <p>Zukiswa Tshabalala</p> <p>contact number ***.</p> <p> </p> <p> </p>