sH
sipho H
1 reviews | Active since Aug 2012
13 May 2022, 05:29
Unfair treatment
Good day I like to express my disappointment at ABSA, my due date payment on my credit card is the 25th of each month and I made a payment on the 23rd of April. I just check my ITC record and it's not reflective negative as it's showing that I missed payment for April. I would like an urgent explanation for this as now I'm being reflected negatively on ITC.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
13 May 2022, 11:16Dear Sipho Humphrey Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's reply13 May 2022, 11:16
Official
Dear Sipho Humphrey Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw