Unfair listing

I have a business account with Absa. I received a refund from the South African Revenue which was due to me. Later they recalled the funds as they normally do. Firstly when I call my banker he gave me the number to call, that number you hold over an hour without an answer. I ask the bank to intervene with no luck. I managed to get hold of the SARS but when I look at my statement at Absa is written ***** whereas is not. I want to know why Absa says is a ***** whereas sars doesn’t say that? Or they undermined me or what? I want them to remove that ***** name because is not a ***** I am busy with sars, Absa doesn’t have a right to use that word without facts. If Absa is working for sars we must know or if Absa is a judge to the situation. Or Absa is SARS maybe. Absa blocked everything even my app. Sort that out because you don’t enter nowhere. If I have a problem with sars I will sort out with them I didn’t sign you up to be my middleman.