Unfair bank charges during challenging financial times

ABSA - please be compassionate to people that are struggling to meet their financial obligations. I had insufficient funds in my account and was charged R100 for a debit order of R300 that could not be drawn on my account. Why not send a notification and allow the person to pay the account manually/ arrange payment directly with the company? I think the banks should waive their fees for the rest of this year to show some generosity and kindness to loyal South African customers instead of knocking us when we are down. I'm sure the banks can afford this. Lets help each other through these difficulty times. #stronger together