MS
Maja S

1 reviews | Active since Dec 2014

11 Jul 2018, 18:44

Unfair bank charges

Hi I’m banking with Absa and have non authorized debit orders coming off every month. This is reversed and I am charged R30 for every reversal. I don’t think this is a fair payment. I believe that this should be done free of charge. I do not have internet banking simply because when these debit orders come off there is not enough money to cover that banking fee. I am losing quite a bit of money every month and the reversals take up all the money that is reversed. I do not think that this is a fair banking practice

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Replies (1)
Absa
Absa's reply12 Jul 2018, 10:39
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd