1 reviews | Active since Mar 2017
Unfair bank
I am so disappointed with absa bank, I have a personal loan with them because of loss of salary from April I app**** for 3 month relief plan which they approved. To my surprise I was getting calls and emails in June 2020 from 2 different lawyers because absa handed over my account.I called their call center I was told no it was a mistake because I app**** for the relief. First week of July 2020 I was send an SMS asking me if I will be able to pay if not I must respond to the SMS. I did respond then after I got a call from absa whereby I confirmed that I am still not back at work. Month end July I was surprised when they tried debiting my account but there was no money. On 11August I received a call from absa regarding the loan then I told them I'm still not working and the only money I'm supposed to receive its the uif ters bt I don't know when I will receive it. On 24 August they debited money whereas I made arrangements with them as I am not getting any salary. 1 September 2020 absa debited again this time double the debit order. They took money that I was send to pay for my car and bond. Why is the bank doing this, I told them I am not getting a salary.Whatever money that goes into my account you gonna take it, so now I must lose my home because of this loan. Why did you debit double yesterday. I want my money because I made arrangements. I am stressed and depressed because of not working now you want to make things worse.
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
