Unexplained hidden bank charges
was told R105 for my gold account all of a sudden I am seeing charges with no explanation coming off now I see I have a - R30 balance. If someone from absa does not contact me and rectify all these hidden costs or this will be my last paycheck I will rather take my banking somewhere else.
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Replies (3)0
Replies (3)
Absa's replyOfficial
14 Dec 2018, 15:37Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply14 Dec 2018, 15:37
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
14 Dec 2018, 15:45Hi Marlon Engledoe,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
Absa's reply14 Dec 2018, 15:45
Official
Hi Marlon Engledoe,
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Best regards,
's updateReviewer Update
31 Dec 2018, 09:17Today once again I am charged R7.06 for internet fees and I there is no overseas purchase. Please explain. according to the gold value bundle: Included in your bundle of transactions for a monthly fee of R105.92:
Subscription for Absa Online, mobile and telephone banking, Why do you keep charging me for Internet fees?
's update31 Dec 2018, 09:17
Reviewer Update
Today once again I am charged R7.06 for internet fees and I there is no overseas purchase. Please explain. according to the gold value bundle: Included in your bundle of transactions for a monthly fee of R105.92:
Subscription for Absa Online, mobile and telephone banking, Why do you keep charging me for Internet fees?