1 reviews | Active since May 2016

02 May 2016, 10:57

Unexplained fees charged to my account

Iv'e looked at my online statement and noticed the following deductions on my account TRANSACTION CHARGE CBP CAPITALISATION. Charges as follow: TRANSACTION CHARGE CBP CAPITALISATION MONTHLY ACC FEE CBP CAPITALISATION: ADMIN CHARGE CBP CAPITALISATION Why am I being charged all these fee's? Not very impressed right now, want an explanation and these unauthorised fees refunded back into my account asap. This is the 3rd time in 2 weeks I'm having a problem with ABSA At this rate I'll be changing banks and closing my ABSA accounts for good

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Replies (1)
Absa
Absa's reply13 May 2016, 09:19
Official

Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd