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MTHOKOZISI M

1 reviews | Active since Feb 2021

03 Jan 2024, 13:18

Unexplained bank fees

Please assist me urgently regarding my business account. Firstly I would like to complain to Absa Bank about a staff member for misleading or mis-selling this business account to me hence I was advised that on this particular account there will be zero fees and I will be charged as I transact since i have just started my business and im currently not making that much money hence i have just started my business but I see every month without fail Absa Bank is charging me a fee of R100 regardless weather I have transacted on the account or not and where is the transparency and integrity on that regard. Absa Bank Limited Please intervine on this matter with urgency before I take this matter further.

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Replies (1)
Absa
Absa's reply03 Jan 2024, 16:11
Official
Dear Mthokozisi Mhlongo,  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.  The reference number for your complaint is C-***2.  Regards Marvellus Chauke Absa Bank Group Customer Care 

Best regards,