WM
Winnie M

1 reviews | Active since Jul 2011

08 Mar 2017, 08:35

********* deductions from salary

<p>My Mom has a retirement annuity with ABSA AIMS since 2012 when she retired. Last year she was told by the AIMS consultant that she will be moved from her investment account to a premium investment portfolio. She didn’t know much about what she was told. In January 2017 her salary was short of over 2000. She was shocked as she didn’t understand. She called aims and she was sent from pillar to post. She then spoke to Lindi and then told that they will get back to her. They never got back to her. Then came February and once again her salary was short. Can AIMS please sort this out as this old lady cannot afford to have her salary cut. What the consultant did was ********* and amounts to *****!</p>

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Replies (1)
Absa
Absa's reply08 Mar 2017, 12:31
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd