PS
Phumzile S

1 reviews | Active since Jul 2014

10 Aug 2018, 15:49

********* Bank

I received a letter confirming that my credit card was closed however I am getting calls and statements giving me an –R568.38 balance

I made a payment of R 11,624.50 , to pay off the balance then requested that my credit card be closed.

1.No one responded to my email 2. I received a letter confirming closure

Reference Number for email sent: ********** 2

I refuse to pay the R568.38 I do not know what it’s for and why I am being charged for this

0
Replies (1)
Absa
Absa's reply13 Aug 2018, 11:00
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please be advised that this matter is already logged under case ref: *** .

The case is currently with a case manager Kim Rossouw.

Regards

Claudette