EC
Eduan CronjAA(C)
1 reviews | Active since Mar 2015
17 Mar 2021, 14:22
********* and dishonest company
I am a private banking client. ABSA gave my personal information to marketing companies without my consent. I regret signing up for private banking. I am not getting my money's worth. Lizzy Williams wasted my time and petrol about a year ago. There has not not been a apology or any actions against her from ABSA's side which I am aware of. Don't waste your money with ABSA's private banking services. What a disgrace!
Helpful (0)
Replies (6)0
Replies (6)
Absa's replyOfficial
17 Mar 2021, 14:59Dear Eduan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
Absa's reply17 Mar 2021, 14:59
Official
Dear Eduan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
EC
Eduan CronjAA(C)'s updateReviewer Update
23 Mar 2021, 15:00There has been telephonic contact. The previous mail you sent said that an ABSA representative will be in contact within 3 days. It has been 6 days since my initial review. What a waste!
EC
Eduan CronjAA(C)'s update23 Mar 2021, 15:00
Reviewer Update
There has been telephonic contact. The previous mail you sent said that an ABSA representative will be in contact within 3 days. It has been 6 days since my initial review. What a waste!
EC
Eduan CronjAA(C)'s updateReviewer Update
23 Mar 2021, 15:01There has been NO telephonic contact*
EC
Eduan CronjAA(C)'s update23 Mar 2021, 15:01
Reviewer Update
There has been NO telephonic contact*
Absa's replyOfficial
23 Mar 2021, 15:32Dear Eduan Thank you for your posting.
Please refer to our email communication sent to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Please refer to our email communication sent to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Absa's reply23 Mar 2021, 15:32
Official
Dear Eduan Thank you for your posting.
Please refer to our email communication sent to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Please refer to our email communication sent to your personal email address.
Kind regards,Rezona Louw Group Customer Care
EC
Eduan CronjAA(C)'s updateReviewer Update
23 Mar 2021, 15:44Please refer to the mail you sent: "I am currently investigating your complaint and will contact you within 2-3 working days.". This mail was sent on 27MAR2021.
EC
Eduan CronjAA(C)'s update23 Mar 2021, 15:44
Reviewer Update
Please refer to the mail you sent: "I am currently investigating your complaint and will contact you within 2-3 working days.". This mail was sent on 27MAR2021.
EC
Eduan CronjAA(C)'s updateReviewer Update
23 Mar 2021, 15:4417MAR2021*
EC
Eduan CronjAA(C)'s update23 Mar 2021, 15:44
Reviewer Update
17MAR2021*