1 reviews | Active since Oct 2013
********* ABSA
There is unauthorized debit order of R99 deducted from my account every month on the 15th and 30th(reference no DPNK893192) and as far I know ,I never signed any contract with such company.I went to Phalaborwa Absa Branch to lodge a complains about this and nothing was done. I also contacted Absa Head Office to check the Name of the organization that made a debit order and I was given the details of the company by name of DPN Enterprise for which I could not get hold of anyone.I blame Absa for failing to protect me and I firmly believe that every debit order that is going through my account must be approved or disapproved by me. ABSA's tendency that every debit order that is dishonoured,a penalty fee of R150 must paid is ridiculous, exorbitant and *********.Sometimes it gives me an impression that Absa perpetuate this ***** star companies to debit from us knowing that they too benefit from it(Corporate greed).It is very worthless to keep banking with the bank that cannot protect me from this ********* companies.It is time for Absa to implement fully effective system where the clients have a say in every debit order that go through and I am asking myself if a penalty fee of R150 warrant the dishonoured fee charged.It is time for absa to do something before losing its customers to other banks. I want to give Absa 5 days to respond to above queries
Dear Customer
Thank you for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience we may have caused you.
Kindly note that Absa will not divulge any of your information to a 3rd party, as it is against the Code of Banking Practise.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience we may have caused you.
Kindly note that Absa will not divulge any of your information to a 3rd party, as it is against the Code of Banking Practise.
Regards
Claudette
