Underwhelming service , they don’t care actually

extremely disappointed with the level of service I have received. Despite fully settling the account, there has been no effort from your side to update my credit profile. What’s even more frustrating is that this issue has been pending since March, and I have yet to receive a single meaningful response or resolution. Account settled in November 2024

Frankly, the private banking experience has been underwhelming, it is worse than a standard account where at least the basic service is somewhat less. It’s a first I receive such terrible service with absa and I have been patient for 5 months