Understaffed at this time of year really?!?

<p>I have been at the bank since 8:30 this morning! (4 hours) I gave notice a month ago for money from my 32 day account to pay for my holiday, over a month later and my money is not available... Then to close the account so I don't have to deal with this nonsense again, I am sent from consultant to tellers, back to consultant just to go back to tellers amd waiting in the LONG ques everytime. There is only ONE consultant and one client took 2 hours, and only 2 people helping at customer service, also taking FOREVER. I have wasted more than half of my day here for nothing! </p>