1 reviews | Active since Jul 2017

29 Aug 2018, 17:13

Under promising and over delivering

My opinion on ABSA has drastically changed. I'm not going to talk about the intricacies - buy I will say that Ronel and her staff moved heaven and earth to meet my needs. It was in hindsight never about the money but upon the service and friendliness that I received. It wasn't old boring ABSA but bankers who wanted to actively help and made the whole experience enjoyable.

I take my hat off to Ronel and her outstanding staff. It is a memory and experience that will last a lifetime. Thank you.

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Replies (1)
Absa
Absa's reply30 Aug 2018, 14:09
Official

Dear Customer


It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd