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Mduduzi M
1 reviews | Active since Aug 2019
01 Nov 2023, 17:06
Uncleared transactions yet absa deducts same time
Nothing sucks like absa credit card, transactions sits on uncleared for days yet yiu get charged. Why does the transaction sit on uncleared while the amount was deducted, now i have to take screenshot everytime i use the card to avoid being double charged🙄🚮
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Absa's replyOfficial
02 Nov 2023, 09:19Dear Mduduzi Mdu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw
Best regards,
Absa's reply02 Nov 2023, 09:19
Official
Dear Mduduzi Mdu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw
Best regards,