JS
Jan S
1 reviews | Active since Mar 2009
17 Sept 2025, 14:25
Uncleared amount - no response from email address.
Good day, I have an Uncleared amount on my cheque account for 2 months now. I phoned ABSA ***, spoke to someone, they said I must email this email address - *** . I sent an email 3 Sept 2025 already with no response. Just an auto response with a reference number C-***9. Ive rep**** to that email address multiple times and till today have not heard anything. Please assist asap. Thank you
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Absa's replyOfficial
17 Sept 2025, 15:00Dear Jan Schutte Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply17 Sept 2025, 15:00
Official
Dear Jan Schutte Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Best regards,