sN
sbusiso N
1 reviews | Active since Mar 2009
20 Oct 2021, 17:56
Uncleared amount credit card
I’m disgusted with the level of service from ABSA bank credit card. For the third time this year I get uncleared amount which debt my account. Then you call their credit card department it’s not their fault speak to the merchant. You have messed up my day as I was filling petrol and my card declined because you are holding my money. Release my money please so I can go to work😡.
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Absa's replyOfficial
21 Oct 2021, 10:55Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply21 Oct 2021, 10:55
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,