Unclear balance not cleared by bank

I ordered 3 Bolts via the drive app dated the 25th May 2025, and the 27th May 2025 with my card being registered as payment however did not get a driver so the money should have been refunded back to my banking account - however the fund is still uncleared on my bank account placing me in a position where I am unable to get money from my banking account. I have been back and forth between ABSA and Bolt the one directing me to the other to get my funds cleared, bearing in mind that I am a new ABSA customer and it’s my birthday on the 12th of June 2025 with me having access to no funds on my bank account.

I would never recommend any to ABSA, this has been logged as a complaint still no resolution.

I am so unhappy!