AJ
Audrey J
1 reviews | Active since Dec 2019
11 Dec 2019, 08:39
Unbelivable bad customer service
Don't bother lodging a complaint at ABSA. 13 days later and A LOT of promises of sorting it out and still nothing. Nicely done ABSA, you are so tangled up in bureaucracy nothing gets done
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Absa's replyOfficial
11 Dec 2019, 09:54Dear Audrey Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I have noticed that Themba Kunene is dealing with your case and have escalated the matter to the relevant business unit. As soon as feedback received he will get back to you.
Apologies for the inconvenience caused to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Apologies for the inconvenience caused to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Absa's reply11 Dec 2019, 09:54
Official
Dear Audrey Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I have noticed that Themba Kunene is dealing with your case and have escalated the matter to the relevant business unit. As soon as feedback received he will get back to you.
Apologies for the inconvenience caused to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Apologies for the inconvenience caused to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd