JM
Jana M

1 reviews | Active since Dec 2009

29 Mar 2018, 08:41

Unbelievably bad service from ABSA

So, I received an SMS from ABSA that to redeem my foreign gift I should call ********** 799. Which I duly did, twice from a cell phone between 8:00 and 8:37 on the 29th March holding for 15 min and then 18min respectively. If you cant be bothered to make the call at least ensure that you have sufficient consultants to take these calls instead of wasting my money.

0
Replies (1)
Absa
Absa's reply25 Apr 2018, 13:10
Official

Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.”