UNBELIEVABLE non-service

<p>I lodged a claim [ABSI276793DNA] on 12 February 2017 and to date I have not had this claim finalised. I have been promised that the matter would be attended to so many times - and yet NOTHING has been done. I am so past frustrated with the total lack of interest in servicing a policy - what is the point of taking out the insurance if once you have the insurance you get totally ignored! PLEASE NEVER EVER PURCHASE AN ABSA TRAVEL INSURANCE POLICY (Europassistance) as all you will get is frustration</p>