Unbelievable!!!! Mesing up Credit Rating???

<p>I am disgusted by service received from ABSA credit card call centre. Firsly they are rude and no managers are ever available to sort problem out. I have never used my credit card and tried cancelling ages ago. A consultant called me and advised that i should keep it and they would waive service fess. This happened for a year or so now suddenly they charge me fees. I requested that the card be cancelled and fees waived on 4 occasssions received reference # ********** 22 howeever nothing has been done since then. </p> <p> </p> <p>To add insult to injury i received an SMS today advisising me to call a legal aid company as i must make payment or they will take legal action. This is disgusting as i have never used the card nor do i want it! Can someone with a brain please sort out and call me urgently. I now know why I only bank with FNB...</p>