RS
Rudolph S
1 reviews | Active since May 2016
03 Apr 2023, 04:11
Unbelievable
Why does one have notify me registered? But don't get the notifications anymore. How would I know if an unauthorized debit order or card payment has been made? One does not check your statement every day. I would I be able to report the unauthorized transaction in time without the immediate notification. That's why one registered it in the first place.
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Absa's replyOfficial
03 Apr 2023, 08:46Dear Rudolph Schiff
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareBasani Hlungwane
Absa's reply03 Apr 2023, 08:46
Official
Dear Rudolph Schiff
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareBasani Hlungwane