1 reviews | Active since Jun 2014
Unbelievable
<p>now we feel terribly victimised as apparently no application was found only one in 2015 however we know better and have proof thereof on e-mail so it only mean one thing the second application was not submitted how cruel .We got response from Absa I'm STILL not happy have they treated us fairly and with the restock we deserve as clients this would not be necessary I'm getting im even getting treaths of reposition for my car and as I have said so many times before I app**** when my record was good my accounts was up to date as it should be and have they consolidated at least their credit it would have made a major difference they are discriminating to say the least .</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
We would like Absa to draw last six months reports of internal accounts as well as request the credit report as per date of first application as I said before we were in good standing and for Absa to insist it's an NCA requirement like I don't now these things they are discriminating and dishonest same as per previous communication no word uttered again about the second application as they simply did not think we were important enough so it was not done hence only the old one could be found on system .
We would like Absa to draw last six months reports of internal accounts as well as request the credit report as per date of first application as I said before we were in good standing and for Absa to insist it's an NCA requirement like I don't now these things they are discriminating and dishonest same as per previous communication no word uttered again about the second application as they simply did not think we were important enough so it was not done hence only the old one could be found on system .
Absa should communicate via e-mail and not call I work for a living .I would like Absa to address my previous request as I am not happy and neither do I accept the way in which they have handled my application
Absa should communicate via e-mail and not call I work for a living .I would like Absa to address my previous request as I am not happy and neither do I accept the way in which they have handled my application