1 reviews | Active since Oct 2017
UNAUTORIZED DEBIT ORDER
UNAUTHORIZED DEBIT ORDERS
for the second month amount of R97.00 was taken from my account with reference. my id number and LIAMANTA. Best part is this debit order goes off even before my salary is paid in and therefore did not go through due to NO FUNDS. meaning - waiting for money.
unsuccessful fee charged - R 8.57
Once my salary was paid in debit order went off. oh yes and do not forget - R7.76 RECOVER FEE - FOR WHAT FOR *****ING MY MONEY
i have spend over and half an hour various times on the phone trying to get hold of ABSA
9H28 - 10 minutes NO ANSWER 09H54 - 4 minutes NO ANSWER 09H59 - 9 minutes NO ANSWER 11h20 - 10 minutes NO ANSWER
12H30 - after holding on for about 7 minutes a very help guy with the name Winston assisted me in giving details of
SOUTH AFRICAN PAYMENT EXCHANGE - ********** and ********** ( no surprise telephone numbers NOT WORKING)
Googled - south african payment exchange - got hold of someone on number a 012 number guy called Alfred - ref number for call - 20089 that explained to me they are the middle man in processing debit orders of clients account. i must phone LIAMANTA projects Direct.
I phoned LIAMANTA projects on number ********** 016
demanded to speak to the manager - that is without no surprise in a meeting. spoke to Suntika - ********** direct number that will forward the message to her manager as she is only the receptionist.
FACT - ABSA REVERSED DEBIT ORDER OF R97.00 into my account. but charged R30.36 as a dispute fee.
i hold ABSA 110% responsible for ALL MY MONEY LOST. Time off work for all phone calls made - phone bills for all the calls.
BANKING COST IS RIDICULOUS. I am a ABSA client for the past 15 YEARS and will move my account to any other bank if my query is not sorted out to my satisfaction and ALL money lost is paid back to me.
someone needs to take responsibility for this - its hard to survive as is and your money being ****** like this will honestly make you loose all in life.
I DID NOT SIGN ANY DEBIT ORDER TO GO OFF MY ACCOUNT - MY MONEY IS NOT SAVE WITH ABSA.
Best regards,
Best regards,
