1 reviews | Active since May 2017
Unauthorized withdrawal from my ABSA account
<p>ABSA does not protect me or you as a Client ! </p> <p> </p> <p>It is now time that this message goes out to EVERY ABSA client</p> <p>- especially those with a Vodacom contract !</p> <p>....... because Vodacom allows SIM Swaps over the phone, with only the 5 questions that any employee that works inside ABSA, can answer !</p> <p> </p> <p>Thisis now getting serious !</p> <p>How is it possible that on a working day (Monday afternoon), more than 45 online transfers of R5000+, from 1 account goes out to (only ABSA accounts) and ABSA gets no red flag to stop it to find out first from the client, if it is okay and not ********** Transfers ?</p> <p> </p> <p>This is now 1 month later and after many mails, calls and frustration to ABSA *****, (that never answers their phone or mails) I turned to Hellopeter.</p> <p> </p> <p>Nthabiseng Sibande<br />Group Customer Care<br />Absa Bank Ltd</p> <p>Answered on my first and 2nd Hellopeter post of 18th, 22nd of May and phone once 2 weeks ago, promising a fast track on this, but nothing happens further on the case.</p> <p> </p> <p>Julius Steward from ABSA ***** - 1 week last a call</p> <p>Sharon Jacobs Manager from ABSA ***** - Last call 2 weeks ago - promised a fast track on this</p> <p>ABSA Acktionline also doesn't come back to me.</p> <p>Not even the CEO of ABSA - Maria Ramos, acknowledges any of my mails to her !</p> <p>The Police is also investigating - no feedback</p> <p> </p> <p>What more can I do to get my money back in my account?</p> <p> </p> <p>The next step is Carte Blanche</p> <p> </p> <p>DS Ferreira</p> <p>Police Case Number 663/5/2017</p> <p>ABSA Case number ********** </p> <p> </p> <p> </p> <p> </p>
Dear Customer
We apologise for the delay however the matter is still with our forensics department and Sharon is the manager. As we speak i have escalated the case.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
We apologise for the delay however the matter is still with our forensics department and Sharon is the manager. As we speak i have escalated the case.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
