JG
Jason G
1 reviews | Active since Mar 2025
04 Mar 2025, 07:21
Unauthorized Transaction
This morning I went through my transactions and found an unauthorized transaction on my account called SSD OTHER CHIP WDL.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
04 Mar 2025, 09:01Dear Jason Grobbelaar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply04 Mar 2025, 09:01
Official
Dear Jason Grobbelaar Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
06 Mar 2025, 11:21Dear Jason Grobbelaar
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused to you.
The reference number for your complaint is C-***4.
Kindly provide our office with proof of the transactions on your account by close of business 06 March 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused to you.
The reference number for your complaint is C-***4.
Kindly provide our office with proof of the transactions on your account by close of business 06 March 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Absa's reply06 Mar 2025, 11:21
Official
Dear Jason Grobbelaar
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused to you.
The reference number for your complaint is C-***4.
Kindly provide our office with proof of the transactions on your account by close of business 06 March 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused to you.
The reference number for your complaint is C-***4.
Kindly provide our office with proof of the transactions on your account by close of business 06 March 2025 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL