unauthorized purchases and debit orders

so this started in Dec 2014. 2 small amounts went off my account on the 19th Dec then again on 22nd Dec. Then in Jan R4370.08 which made up of 6 amounts totally to that .In Feb R3450.88 and in March R2332.25. In March I realise that these amounts was coming off my account. I then called Absa about it. They then cancelled my cards and then I reported it to the Absa dispute dept. They then came back to me on the 15 April explaining to me about the products that I had ordered and that I had to cancel my membership and long story. I then got hold of the people and told them that I did not get any products from them and would like my money back. I also sent the e-mail on to Absa dispute . I had not heard anything from them and also if they will assist in getting my money back. It seems that they not interested in my situation that I find myself in.<br> I would like to know what next. I had called these people and explained everything to them but all they say they pay my two last transactions and the other transactions are not guaranteed. Can you please help me get my money back.