JK
Jacqueline K

1 reviews | Active since Jul 2017

15 Feb 2018, 19:04

Unauthorized NAEDO debit order

I have been experiencing an unauthorized debit order on my account,it has been a matter of 4-5 months now everytime on the 15th of each month money gets deducted from my account that I do not know what im paying for..sometimes its R200,sometimes its a R100 even today they just deducted R89 and recently money just goes missing from my account...the debit is a NAEDO FNASERV which I do not know what that is and its been happening for months.. I have been with ABSA since I was 10 years of age,this is really disheartening,im very frustrated because sometimes they take the only money I have to survive as I am a student..I feel this is very unfair and I'd really like to know what is going on,im really considering changing banks as I feel these are ********** activities..

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Replies (1)
Absa
Absa's reply16 Feb 2018, 10:04
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,