1 reviews | Active since Mar 2022
Unauthorized jornal debits and high fees!
On 17-08-2022 absa took R8345.54 as a jornal RCCS BOS J *** with *** without advising or any athorization from me.this is not the 1st time done.it was also done earlier this year.I'm unemployed for past 8months.the reference number refers to a loan acc with them which is with attorneys. I have arrangement with attorneys and made payment when I received money.I asked for aptions from attorneys as well to check.The options of settlement discount & monthly payments are different amounts to what was journaled so don't even know how they even calculated money taken out of account.I sent an email on the 18-08-2022 to disputes &actionline at absa as per branch instruction & haven't heard anything from them.I want this money reversed immediatly back into my account so I can pay orher people & electricity & food to live as well.will absa reimburse me for unpaid debit going to go off tomorrow & not charge me the R150 multiple charges?please advise urgently. I also have multiple escalating charges every month for" digital trans,debit interest, int on amnt,admin charge & transaction char" ?why do I have all these charges when I pay monthly acc fee of R109 & other transaction ahow going off directly on those transactions like unpaid transactions please advise urgently?I need all this money as I'm not working & was a bread winner.
I'm NOT giving you permission to take 50% or any of your unathorized deduction.
Please reverse the Full amount back unto my account with immediate effect.
I'm NOT giving you permission to take 50% or any of your unathorized deduction.
Please reverse the Full amount back unto my account with immediate effect.
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
I have started making payments for all my obligations including ABSA through your attorneys. I have since received 3x insufficient funds notifications from ABSA due to this journal and my account not having funds. Please advise who will be paying for the R150x3 you have now charged me when you respond as well.
I would appreciate it if you can get this resolved urgently or get higher management involved so it can be resolved immediately.
"The bank is willing to offer you a 50% potential refund for the amount of R4172.77, should you enter into a suitable payment arrangement with the attorneys"
"A journal debit for the amount of R8345.54, was processed on your account on 28 July 2022, as there was no arrangement in place"
I have started making payments for all my obligations including ABSA through your attorneys. I have since received 3x insufficient funds notifications from ABSA due to this journal and my account not having funds. Please advise who will be paying for the R150x3 you have now charged me when you respond as well.
I would appreciate it if you can get this resolved urgently or get higher management involved so it can be resolved immediately.
"The bank is willing to offer you a 50% potential refund for the amount of R4172.77, should you enter into a suitable payment arrangement with the attorneys"
"A journal debit for the amount of R8345.54, was processed on your account on 28 July 2022, as there was no arrangement in place"
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Our management team is busy with the review of your request. Kind regards,Group Customer CareRezona Louw
Our management team is busy with the review of your request. Kind regards,Group Customer CareRezona Louw
We await feedback from management and will advise as soon as the same has been received. Kind regards,Group Customer CareRezona Louw
We await feedback from management and will advise as soon as the same has been received. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
