1 reviews | Active since Dec 2016

05 Mar 2019, 07:35

UNAUTHORIZED DEBITS

Continuous NAEDO tracked debits. I have went in to the bank a number of times now to reverse and I am continuously told it would not happen again These are annoying because you cant reverse them on the app and need to go into the store. Had another one on the 27th of February. I am really now thinking of transferring my home loan from them and leave the bank completely

0
Replies (2)
Absa
Absa's reply05 Mar 2019, 17:00
Official
 Dear Customer  Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.  Kind regards
 Nthabiseng Sibande
 Group Customer Care
 Absa Bank Ltd 

Best regards,

Absa
Absa's reply06 Mar 2019, 10:06
Official
 Hi Mokgadi, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,