lL
lerato L

1 reviews | Active since May 2016

31 May 2021, 10:22

Unauthorized Debits.

I received an SMS notifying me of a Debit on my Account for an unknown company to me : RESAHOSTIN/***. Why do unauthorized Debits keep going off on our accounts as your clients, and costs fall on us the Client for the debit and also the reversal. What is Absa doing about this? No one can afford to waste money these days and these unauthorized things are costing us members. Already bank charges are too much , am even considering moving to another bank

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Replies (1)
Absa
Absa's reply31 May 2021, 12:46
Official
Dear Lerato
 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
 
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management