Unauthorized debiting of account

Discovered that my account was being debited without my consent. At ABSA (Lifestyle Branch, Centurion), they phoned the ***** Line where the person informed me of the name of the company that had been debiting my account (BDB Data). And that I needed to contact them and arrange that the debit order be stopped. According to the person, ABSA can block the account for 3 months. I left the bank but decided later to block the debit order (upon realizing that I don't know the company in question). Another lady helped me, she told me that ABSA cannot block the debit order at all. That I will need to phone the people who are debiting my account and ask them to please stop, and then go to the Consumer Protection Council. Today, I phoned BDB Data, but in the end it led to nothing. BDB couldn't find out who was debiting my account! They told me to go to my bank and sort it out there.

I phoned ABSA ***** Division. I talked to a very friendly man that suggested that I go back to my ABSA branch in order for them to stop the debit order.

I find this extremely inconvenient as I can only get to the bank on Saturdays. Especially as I had already tried to stop the debit order last Saturday. To date, I have been told 3 different stories about how ABSA can handle this matter. I am not looking forward to their next excuse.