KM
Kholofelo M

1 reviews | Active since May 2016

25 May 2016, 19:02

Unauthorized Debit orders y **********

<p>I don’t understand how banks allows debit order to go through our accounts without authorisation and these debit orders are by ********** but when they need to reverse the debited amounts, need to go into the branch, so need to take time out and money to do that.</p> <p> </p> <p>I’m considering closing my account with you due to this is not the first time that I have to deal with this unauthorised debit orders. </p>

0
Replies (1)
Absa
Absa's reply26 May 2016, 09:06
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd