DP
Devan P

1 reviews | Active since Sept 2012

15 Jun 2018, 10:20

Unauthorized debit orders for over a year nothing being done

I REPORTED UNAUTHORIZED DEBIT ORDERS TO ABSA & WAS ASSURED THE PROBLEM WOULD BE SORTED & 2 WEEKS LATER THE UNAUTHORIZED DEBIT ORDERS CONTINUE.

IT'S COST ME OVER R600 ALREADY EACH TIME TO GO INTO THE BANK TO REVERSE IT & ABSA DOES NOTHING....THEY GET PAID FOR REVERSING SO IT DOES NOT BOTHER THEM.

SPOKE TO A VANESSA CROWE WHO DOS'NT BOTHER COMMING BACK WITH FEEDBACK & IT JUST CARRYS ON WITH ABSA NOT DOING A THING TO STOP THE ******* ACTIVITY ON MY ACCOUNT.

0
Replies (1)
Absa
Absa's reply18 Jun 2018, 12:16
Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd