PM
Puleng M
1 reviews | Active since Mar 2020
13 Apr 2020, 22:20
Unauthorized debit orders
X3 debit orders went through my account without my permission. I have sent an email to Absa debit orders and have not received any response. Initial email was sent on the 8th April. My number is ***
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Absa's replyOfficial
14 Apr 2020, 09:19Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply14 Apr 2020, 09:19
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd