Unauthorized Debit Orders

Item: Absa
Rating: 1
Author: joy N

I would like to know why does ABSA allow unknown companies to debit small amounts such as R99.00 and think we will never notice.

End of October I went to reverse the amounts but again November and December the companies are helping themselves in my bank accounts.

I am tired and please investigate and the amounts be reversed.

Helpful (0)

Replies (2)

Absa's replyOfficial

24 Dec 2018, 11:43

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply24 Dec 2018, 11:43

Official

Best regards,

Absa's replyOfficial

24 Dec 2018, 11:44

Dear Mrs. Zungu my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is ***. Progress will be provided within the next 5 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.

Best regards,

Absa's reply24 Dec 2018, 11:44

Official

Best regards,

Unauthorized Debit Orders

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