Unauthorized debit orders
My Absa Cheque account has been *******ly debited for an amount of R99 (Absa: CHEQ8623, Sch t, 25/08/17 SETTLEMENT/C - NAEDO TRACKED DO, MZANSI4U /MBSMZ ********** , R-99.99) This is not the first time. I don't have time to go to the bank because of time constraints. I tried to reverse the debit orders online but the it is not reflected on my online profile. Please reverse this debit order immediately. Is Absa doing something about this ****? Philile ********** 868
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Absa's replyOfficial
04 Sept 2017, 09:56
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply04 Sept 2017, 09:56
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,